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Insurance Information

Insurance Information

If you are using private medical insurance, coverage depends on your individual policy.

Most insurers require:

  • Pre-authorisation before treatment
  • Policy or membership number
  • Confirmation of any excess or co-payment
  • Sometimes a GP referral
It is your responsibility to confirm authorisation before attending.
Learn More

Insurance Information

If you are using private medical insurance, coverage depends on your individual policy.

Most insurers require:

  • Pre-authorisation before treatment
  • Policy or membership number
  • Confirmation of any excess or co-payment
  • Sometimes a GP referral
It is your responsibility to confirm authorisation before attending.
Learn More

Insurance may not cover all elements of care, including:

  • Certain conditions or treatments
  • Tests deemed not medically necessary by the insurer
  • Excess or co-payments
  • Missed appointment fees
If part of your care is not covered, you may be asked to self-fund that element. In many cases, the clinic invoices the insurer directly. In some situations, you may be required to pay and claim reimbursement.
If authorisation is delayed or declined, the clinic will discuss your options, which may include rescheduling or proceeding as a self-pay patient.
Learn More